To use our virtual try-on feature, simply click the "virtual try-on" widget underneath the dress you'd like to try on, and you'll be greeted with a small window that will prompt you to upload a photo from your photo library, or take one on your phone camera. For the best results, we recommend taking a full body picture against a blank background.

The feature works on both desktop and mobile, though for ease of access to photos, we recommend using your mobile.

Once you have uploaded your image, the virtual try-on app will process it, and apply the dress, taking into account your figure for maximum accuracy. Once generated, you are free to download the images to your phone or desktop.

The images will then be available to you for 7 days through the try-on widget, after which they will be permanently deleted. At no point during the try-on process are we able to see your photos.

We use DPD next-day delivery, so if you order before 3pm on a weekday, you will receive your order the next working day.

We currently only ship to the mainland UK and Northern Ireland.

We offer a 30 day no-quibble returns policy.

Find out more on our Refunds & Returns page.

1. Go to your order confirmation email and click View your order, or visit our store and log into your account. You can find the login page by clicking here.
2. Find the order containing the item you'd like to return and click on it.
3. Select the item(s) you want to return and click Request return.
4. Choose a return reason and add any additional notes if needed.
5. Submit your request — you'll receive an email confirmation once it's been reviewed.

We will then process this request, and, once approved, we will contact you with a link to our returns portal. Once you have access to this, please ensure that you enter all your information accurately (you will require the email you used to place the order and your address, as well as your order number beginning "AU").

Please make sure you package your items securely and attach the returns label to the outside of the parcel clearly. Include a copy of your packing slip in the return parcel so we can process your return without delay.

Once we have received your returned items, we will check them carefully and confirm whether a refund is due within 3 working days. If a refund is due it will be issued to your original payment method, which can take up to 10 working days to process (depending on your bank).

No, an account is not required to place an order with us. You simply need to enter your email address at the checkout.

We accept the following payment types:

Visa
Mastercard
American Express
Discover
Diners Club
Apple Pay
Google Pay
Maestro
Shop Pay
UnionPay

All of our dresses are designed and made in-house. Owning our own factory gives us complete control to ensure we are only offering the highest quality, responsibly-sourced outfits. It allows us to employ skilled artisans in a safe, nurturing workplace where they can thrive.