Privacy Policy

At Aureva, we are committed to protecting your privacy and ensuring that your personal data is processed in compliance with the General Data Protection Regulation (GDPR). We collect, store, and use your information only when necessary for the purpose of providing our services, ensuring a seamless shopping experience, and fulfilling our contractual obligations.

We ensure that any personal data we gather, such as your name, contact details, and payment information, is handled with the utmost care and security. The data is utilised solely for the defined purposes and is never shared with third parties without your explicit consent, except as required by law. 

You have the right to access, rectify, or erase your personal data, as well as the right to data portability. For any inquiries or requests regarding your data, please contact us, and we will respond promptly. Your trust is paramount to us, and we are dedicated to upholding the highest standards of data protection in all our operations. 

Virtual Try-On: How Your Data Is Used

Aureva’s “Virtual Try-On” feature is powered by the third-party application GenLook AI Try-On, which requires users to submit pictures of themselves. At no point during the try-on process are we able to view the images that users have submitted. All user data collected by the application is held for a period of exactly 7 days, after which it is permanently deleted.